LENHART TEK
Frequently Asked Questions (FAQ)
Have questions? You’re not alone. Find answers to common questions about Lenhart Tek’s IT services, computer solutions, and support.
This FAQ page covers topics like our service process, pricing, data security, electronics recycling, custom PC services, networking solutions, and IT consulting. Whether you’re a home user or a business, these answers are designed to help you understand how we work and determine if Lenhart Tek is the right IT partner for your needs.
Lenhart Tek provides a wide range of IT services, including computer repair, custom PC building, data destruction and recovery, electronics recycling, networking solutions, IT assessments, and compliance consulting. Our services are designed to support both home users and businesses with reliable, secure, and practical technology solutions.
Who do you work with — home users, small businesses, or both?
We work with both home users and small to mid-sized businesses. Whether you need help with a personal computer, home network, or business IT infrastructure, Lenhart Tek tailors solutions based on your specific needs and technical environment.
Getting started is simple. You can contact us through our website to discuss your needs, request an estimate, or schedule a consultation. From there, we’ll evaluate your situation and recommend the most effective IT or computer service solution.
Do you provide on-site IT services or remote support?
Lenhart Tek offers both on-site IT services and remote support, depending on the issue. Many computer and network problems can be resolved remotely, while hardware installations, repairs, and assessments may require an on-site visit.
We recycle a wide range of electronics, including computers, laptops, hard drives, networking equipment, and other electronic devices. Contact us for a full list of accepted items.
Is electronics recycling free or is there a cost? Pickup Services?
Electronics recycling costs vary depending on the type and quantity of equipment. We’ll provide clear pricing or options during your consultation. With our pickup services depending on location and volume, we can pickup or drop-off options to make electronics recycling convenient for you.
Is data securely removed before electronics are recycled?
Yes, data can be securely destroyed before electronics are recycled. This ensures sensitive information is removed before devices leave your possession.
We provide data destruction and recovery services for hard drives, solid-state drives, laptops, desktops, and other common storage devices. If you’re unsure about a specific device, we can evaluate it.
In many cases, deleted or damaged data can be recovered depending on the condition of the storage device. We assess each situation to determine recovery potential before proceeding. We have special tools and software we utilize in specific scenarios.
Yes, we repair both laptops and desktop computers. This includes hardware troubleshooting, component replacement, software issues, performance problems, and system upgrades.
In many cases, upgrading an existing computer is a cost-effective alternative to replacement. We can evaluate your system and recommend upgrades such as SSDs, memory, graphics cards, or other components to improve performance.
Yes, customers may supply their own components for custom PC builds or upgrades. We’ll verify compatibility and performance to ensure the system functions reliably and meets your expectations.
Yes, we install and configure both wired and wireless networks for homes and businesses. Our goal is to provide reliable, secure, and well-performing network infrastructure.
Absolutely. We troubleshoot network connectivity problems, performance issues, and hardware failures to restore reliable network operation.
An IT assessment evaluates your current technology environment to identify risks, inefficiencies, and opportunities for improvement. It helps ensure your systems are secure, reliable, and aligned with your goals.
An IT assessment may include a review of hardware, software, security practices, network infrastructure, and overall system performance, along with recommendations for improvement.
Yes, Lenhart Tek can assist with implementing recommended improvements after an IT assessment, including upgrades, configuration changes, and security enhancements.
We provide compliance assistance focused on data security, technology best practices, and IT risk management to help businesses meet regulatory and operational requirements.
We can assist with documentation, policies, and recommended security best practices to support compliance and internal IT standards.
Yes, we help businesses improve data security practices and align their technology with compliance needs through assessments, recommendations, and consulting.